Faq

Due to the sensitive and personal nature of the dolls, once your order is placed we are not able to accept any returns and refunds will not be issued.

Our Dolls are made from a special blend of high-quality silicone and TPE, with a steel frame. To achieve the realistic look, we implemented a real skeletal structure and extremely soft skin coverage. To compliment that, we’ve added more softness to the doll’s breasts to make a more realistic feel. The vagina is made of high-quality durable elastomer making it aesthetic, delicate, and truly realistic.

Yes. The doll you receive will look the same as the one shown on the website because they are made of the same high-quality materials. However, each doll is unique and can be tailored to your preference.

Inside the box with the doll you will receive a wig, hair brush, washing kit, lotion, powder, lingerie, repair kit, and an instruction handbook.

We understand our customers want to remain truly anonymous which is why we are the only company accepting Crypto Currency as a form of payment. We also accept debit cards, credit cards, and PayPal.

It is possible to wash your doll, however, we do not recommend submersing it underwater or exposing the joints to a high quantity of liquid. We recommend using a wet towel (with water) if your doll is unclean and when your doll becomes very dirty, use a wet towel with body soap.inated.

We have extensive tests that prove our silicone is very durable without deterioration under normal conditions. To protect your doll and avoid any damages, such as contraction or expansion, you should not expose your doll to extensive, long term physical pressure due to poorly storage.

We make sure each doll is well and safely packed. We place the doll into a steady double reinforced cardboard or wooden box, lying downwards inside of it. Its hands and feet are packed in a protective film. We guarantee that your doll will be shipped safely and securely to your doorstep.

At most, our dolls come packed into 160 x 70 x 40cm boxes with a total weight of approx 47kg.  If you order a smaller doll, the package and weight will of course be smaller and lighter.

No. We take our clients’ privacy very seriously. We ensure you full discretion shall be applied in the process of shipping and delivery of your doll. The courier company will not have any knowledge of what’s inside the box. Depending on your location, we will either use UPS, DHL, TNT, and occasionally we use Fedex as well. We make sure our boxes will arrive safely by placing a “Fragile” sticker on each package.

The experience you will have with our dolls is utterly mind blowing. We equipped our dolls with an articulated skeleton which enables you to position your doll into numerous positions to maximize pleasure and maintain a natural appearance and feel. We strive to make the dolls look and feel as close to reality as possible and in doing so they are very capable. The quality of materials that we use make us able to imitate the suppleness and smoothness of real skin. Our Dolls are true pieces of art and deserve to be treated with the proper care, attention and delicacy.

It is not possible to give each doll a precisely defined lifetime because the amount, usage, and care of the doll differs between customers. In the most extreme scenario, if a customer were to use the doll 3 times a day, every day, the doll would last 3 years or more without visible damage. It really depends on the way you take care of it, and how often it is used.

No, this is highly unlikely. The materials we make our dolls from are high quality and do not damage over time if cared for properly. The silicone itself is durable, able to withstand extreme temperatures, and is not likely to deform. To ensure you are properly caring for your doll, never leave it sitting on a chair or directly exposed to the sunlight. Always place a pillow or a soft blanket underneath your doll. You will find basic rules of use and care in our manuals. If you strictly follow the rules, your doll will accompany you for longer.

This technology features flexible metal rods inside the silicone fingers enabling the doll to hold light objects and place the hand in all the natural positions.

We highly recommend not spraying any perfume on your doll as the alcohol may damage the silicone. If you really want to scent your doll, the best place to spray perfume is on her clothing, or in the hair.

After use, clean the inside of your doll’s vagina with warm water. For the removable vagina, first remove the vagina, then clean it with warm water and let it dry before using again. Using a condom can also help avoid larger messes and make for easier cleanup.

Yes, you can apply makeup on your doll’s face. You can use products such as lipstick, eye shadows, plush, mascara, etc. However, you should avoid lip gloss, as it is messy and will run all over the silicone of the doll. Our dolls are delicately made up with permanent make up. You can either apply some additional product of your choice, or simply order a doll with a natural face and no permanent makeup on it.

Your doll will be shipped within 1-3 business days from the date of purchase. Using our free standard shipping your doll will arrive at your door via UPS in 14-21 days. Expedited shipping is available for delivery within 5-10 business days.